Regional State Administrative Agency for Lapland

Regional State Administrative Agency for Lapland – head office

Postal address: P.O. Box 3, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Lapland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Valtakatu 2, Rovaniemi

[email protected]
Telephone: +358 (0)29 501 7300

Office hours: Monday–Friday, 8.00 am – 4.15 pm

• Administrative matters (e.g. enquiries, complaints, appeals): please contact our registry at [email protected]  to submit official documents, have them entered into our case management system and find out about the competent authority in each case.
• Occupational Safety and Health: [email protected]
• Communications: [email protected]

Please only send documents containing confidential or otherwise sensitive information via secure email. The maximum size of email attachments is 20 MB. Larger files should be compressed or sent in multiple emails. Please remember that any information sent to us by email is at the sender’s risk.

Send secure email.

Contact information of the staff

Personnel search (in Finnish)

Occupational Safety and Health

For the full contact details of occupational safety and health authorities, visit the Occupational Safety and Health Administration’s website.

Occupational Safety and Health Administration’s website

Our email format is [email protected] For general enquiries, please use our generic email addresses. Your email will then be forwarded to the competent person in our organisation.

Director-General Kaisa Ainasoja, tel. +358 (0)29 501 7345   
Administrative Secretary Leila Honkala, tel. +358 (0)29 501 7347

Health and Social Services, Legality and Licensing

• Director Leena Räsänen, tel. +358 (0)29 501 7385
• Department Secretary Kristiina Kantola, tel. +358 (0)29 501 7359

Education and Culture

• Director Kaisa Post, tel. +358 (0)29 501 7355
• Planning Officer Marketta Enbuska, tel. +358 (0)29 501 7380

Emergency Services

• Director Joni Henttu, tel. +358 (0)29 501 7364
• Department Secretary Kristiina Kantola, tel. +358 (0)29 501 7359

Communications

• Regional Manager Anne Leinonen, tel. +358 (0)29 501 7313
• [email protected]

You can use the personnel search to find the contact information of our staff.
Personnel search

We process e-invoices only and prefer e-invoices that are compliant with the European norm. Please send your invoices via the central government’s e-invoicing operator OpusCapita Group Ltd. Please include the business unit ID and your contact person’s name in your invoice. You can also upload supporting documents with your invoice. Our preferred file format for attachments is PDF.

EDI ID: 00370245428436601
Operator ID (OpusCapita Solutions Oy): E204503
Business ID: 0245428-4
VAT number: FI02454284

We will not accept invoices sent by post or e-mail, only e-invoices submitted using the e-invoicing system (Act 241/2019).  Please ensure that your invoice meets the requirements of the VAT Act concerning the mandatory information content of an invoice. Any faulty or incomplete invoices are returned. If you do not have your own e-invoicing system, you can use the central government’s Basware Supplier Portal to draw up and send invoices. The service is currently provided free of charge.

Instructions for creating an account and using the portal on the State Treasury’s website.

Act on Electronic Invoicing for Contracting Entities and Traders (in finnish)

Tax Administration's guidance on VAT invoice requirements

The Finnish Government’s Shared Services Centre for Finance and HR (Palkeet) also answers questions relating to the use of the e-invoicing service. The telephone number is +358 (0)29 556 3700 and the email address is [email protected]