Service provider register Soteri

In Soteri you can submit registration applications, notifications and changes related to social welfare, health care or early childhood education and care. The Soteri register is a joint register between the National Supervisory Authority for Welfare and Health Valvira and the Regional State Administrative Agencies.

Electronic services of the Soteri register

The service providers submit applications electronically to Soteri.

You can submit a registration application, notification and change related to social welfare, health care or early childhood education and care in Soteri electronic services. The application, notification or change is automatically referred to the correct Regional State Administrative Agency or the National Supervisory Authority for Welfare and Health Valvira for processing. You can also manage your own contact information in the electronic services. The basic information on companies is sent to Soteri from the Business Information System (BIS) service. Please check with the BIS that your information is up to date.

  • Electronic services require strong identification with, for example, online banking codes.
  • As the service provider's only signatory, you can use your online banking codes, for example, to identify yourself in the Soteri electronic services. The service provider must grant Suomi.fi e-Authorizations to other users of Soteri. Instructions for granting authorisations can be found on the Suomi.fi website. 
  • For the time being, electronic services can only be used by people who have a Finnish personal identity code. 
  • Also read the instructions for using the Soteri electronic services (PDF, in  Finnish).
  • If you only operate in the area of one Regional State Administrative Agency and you cannot use the electronic services, you can use PDF forms. Please note that using the PDF forms is slower than using the electronic services, and the fee for processing applications received on the forms is higher.  

Soteri register (Electronic service of Valvira)

Soteri: The instructions for using the Soteri electronic services (PDF, in  Finnish).

Soteri: The instructions for using the Soteri electronic services for private ECEC service providers (PDF, in  Finnish).

What is Soteri?

Soteri compiles the organisation and service data of private social welfare and health care as well as the permit data of private ECEC service providers and day-care centres in one place.

To operate as a service provider you must know Finnish or Swedish. 

Soteri contains the following:

  • basic knowledge of private social welfare and health care service providers, services and personnel
  • basic knowledge of private ECEC service providers, day-care centres and personnel
  • information on limited stocks of medicinal products in accordance with the Medicines Act.

The development of Soteri continues. Later, the following will also be included in Soteri:

  • basic knowledge of public social welfare and health care service providers, services and personnel 
  • sanction data concerning the supervision of service providers and service units.

Good to know about Soteri

Provisions on Soteri are laid down in the Act on Supervision of Social Welfare and Health Care, which entered into force on 1 January 2024. The registration of private ECEC service providers is based on the Act on Early Childhood Education and Care. 
 

The Soteri data will be used to create a public electronic information service that will serve the information needs of several stakeholders and citizens.

The data in the register can be used, for example, by Kela, the National Institute for Health and Welfare, the Digital and Population Data Services Agency, the Ministry of Education and Culture, the Finnish National Agency for Education and the wellbeing services counties. 

Customers of social welfare and health care services can use the information service to search for service providers operating in their area and their data, for example.

The public information service is aimed to be opened later in 2024.

Soteri's functionalities will be introduced in stages. 

  • The reception of registration applications for private social welfare and health care and licence applications for private ECEC service providers began in January 2024.
  • The monitoring functionalities intended for supervisory authorities will be introduced in April 2024.
  • The public information service is aimed to be opened in early 2024.
  • The data of public social welfare and health care service providers must be submitted by 31 December 2025.

Regional State Administrative Agency custom service

Valvira's contact information: Service provider register

General questions about Soteri 
[email protected] 

Hanna-Leena Sippola

inspector general
[email protected] 
029 5209350 

Links to legal texts