Privacy statement of the basic services evaluation survey

The purpose of processing of personal data and the survey is to collect data for assessing the regional availability of basic municipal services.

The legal basis for the processing of your data is Article 6(1)(e) of the GDPR (EU 2016/679), which provides that data is processed for performing tasks carried out in the public interest or in the exercise of official authority vested in the Regional State Administrative Agency. 

This is also provided for in section 4, paragraph 2 of the Data Protection Act (1050/2018).

Act on Regional State Administrative Agencies (986/2009), section 4, subsection 2 (1).

Data stored in the register includes: the person's name, job title, e-mail address and mobile phone number.

The register is compiled in connection with responding to the survey from the data reported by the individual.

Data is not disclosed on a regular basis.

Personal data are not transferred outside the EU or the EEA.

Personal data is stored for as long as it is necessary for the performance of official duties. The data will be destroyed securely after the end of their storage period.

The data has been protected from inappropriate viewing, modification and destruction. The protection is based on user authorisation management, the technical protection of databases and servers, the physical protection of facilities, access control, the protection of data communication and the backup of data. The right to access and process data is granted based on tasks. Access to the systems is based on personal usernames. We use administrative controls to monitor the appropriateness of our activities. 

The processing of your personal data also does not involve automatic decision-making or profiling.

The controller in accordance with this notification is:

Regional State Administrative Agency for Southern Finland
Area of jurisdiction: regions of Uusimaa, Kanta-Häme, Päijät-Häme, Kymenlaakso, South Karelia, Southwest Finland and Satakunta
Visiting address: Wähäjärvenkatu 6, Hämeenlinna
Postal address: P.O. Box 1, 13035 AVI, Finland
Telephone: +358 295 016 000
Registry: kirjaamo.etela(at)avi.fi

Regional State Administrative Agency for Eastern Finland
Area of jurisdiction: regions of South Savo, North Savo and North Karelia
Visiting address: Raatihuoneenkatu 5, Mikkeli
Postal address: P.O. Box 2, 13035 AVI, Finland
Telephone: +358 295 016 000
Registry: kirjaamo.ita(at)avi.fi

Regional State Administrative Agency for Lapland
Area of jurisdiction: region of Lapland
Visiting address: Valtakatu 2, Rovaniemi
Postal address: P.O. Box 3, 13035 AVI, Finland
Telephone: +358 295 016 000
Registry: kirjaamo.lappi(at)avi.fi

Regional State Administrative Agency for Southwestern Finland
Area of jurisdiction: regions of Southwest Finland and Satakunta
Visiting address: Itsenäisyydenaukio 2, Turku
Postal address: P.O. Box 4, 13035 AVI, Finland
Telephone: +358 295 016 000
Registry: kirjaamo.lounais(at)avi.fi

Regional State Administrative Agency for Western and inland Finland
Area of jurisdiction: regions of Pirkanmaa, Central Finland, South Ostrobothnia, Ostrobothnia and Central Ostrobothnia
Visiting address: Wolffintie 35, Vaasa
Postal address: P.O. Box 5, 13035 AVI, Finland
Telephone: +358 295 016 000
Registry: kirjaamo.lansi(at)avi.fi

Regional State Administrative Agency for Northern Finland
Area of Jurisdiction: regions of North Ostrobothnia, Kainuu and Lapland
Visiting address: Linnankatu 3, Oulu
Postal address: P.O. Box 6, 13035 AVI, Finland
Telephone: +358 295 016 000
Registry: kirjaamo.pohjois(at)avi.fi

Webropol Oy

Regional State Administrative Agency for Southern Finland
Visiting address: Wähäjärvenkatu 6, Hämeenlinna
Postal address: P.O. Box 1, 13035 AVI, Finland
Telephone: +358 295 016 000
Registry: kirjaamo.etela(at)avi.fi

Regional State Administrative Agency for Eastern Finland
Visiting address: Raatihuoneenkatu 5, Mikkeli
Postal address: P.O. Box 2, 13035 AVI, Finland
Telephone: +358 295 016 000
Registry: kirjaamo.ita(at)avi.fi

Regional State Administrative Agency for Lapland
Visiting address: Valtakatu 2, Rovaniemi
Postal address: P.O. Box 3, 13035 AVI, Finland
Telephone: +358 295 016 000
Registry: kirjaamo.lappi(at)avi.fi

Regional State Administrative Agency for Southwestern Finland
Visiting address: Itsenäisyydenaukio 2, Turku
Postal address: P.O. Box 4, 13035 AVI, Finland
Telephone: +358 295 016 000
Registry: kirjaamo.lounais(at)avi.fi

Regional State Administrative Agency for Western and inland Finland
Visiting address: Wolffintie 35, Vaasa
Postal address: P.O. Box 5, 13035 AVI, Finland
Telephone: +358 295 016 000
Registry: kirjaamo.lansi(at)avi.fi

Regional State Administrative Agency for Northern Finland
Visiting address: Linnankatu 3, Oulu
Postal address: P.O. Box 6, 13035 AVI, Finland
Telephone: +358 295 016 000
Registry: kirjaamo.pohjois(at)avi.fi

Right to be informed of the processing of personal data 

You have the right to know what we use your information for and how. 

The aim of this notification is to give you an overall idea of the processing of personal data that is the subject of this notification at the Regional State Administrative Agency. If you feel that this notification does not give you the overall idea we are aiming to provide, we have failed in our goal. In this case and whenever you have questions about the processing of personal data by Regional State Administrative Agencies, you can contact the Data Protection Officer for the Regional State Administrative Agencies (see contact details below).

Right to access to your personal data 

You can request and receive a copy to your personal data that we have in our register by sending a signed information request form by letter or email to the Regional State Administrative Agency's registry. We will implement your request unless we have a legitimate reason to refuse realising your rights.

You have the right to receive information about whether we process your personal data in our activities. If we do not process your personal data, you have the right to be informed about this as well.

Form: Request to access personal data (in Finnish)

Send a written request to the Regional State Administrative Agency’s registry.

Right to request that inaccuracies be corrected and missing information be added 

If you notice any omissions or inaccuracies in your personal data, you have the right to request that we update these. In such a case, we ask that you indicate which information is incorrect and how the information should be changed or which information should be supplemented and how. 

Form: Request for the correction of inaccurate personal data and to restrict the use of personal data (in Finnish)

Send a written request to the Regional State Administrative Agency’s registry.

Restricting the use of your information 

If you believe that the information we are processing that concerns you is incorrect, that it is being processed unlawfully, or you oppose the processing of your information, you may ask us to restrict the processing of your information.  

Form: Request for the correction of inaccurate personal data and to restrict the use of personal data (in Finnish)

In that case, we can only process your data 

• with your consent 
• if we need the data for the purpose of establishing, submitting or defending a legal claim 
• in the public interest 
• to protect the rights of another person. 

If we limit the processing of your data on the basis of your request, we are obligated, as far as possible, to notify all those to whom the data was previously disclosed. 

Send a written data restriction request to the Regional State Administrative Agency’s registry. 

Right to object to the processing of personal data 

You have the right to object to us processing your personal data. You can do so at any time giving reasons related to your specific personal situation.

In that case, we will no longer be allowed to process your personal data unless there is a significant and substantiated reason that supersedes your interests, rights and freedoms, or if the processing of the data is necessary to establish, present or defend a legal claim. 

Send your written and justified request to the Regional State Administrative Agency's registry. 

If you believe that your personal data has been processed in a manner that is violated to the law, you can file a complaint or complain to the Office of the Data Protection Ombudsman about the processing of your data. However, we recommend that you first contact the Regional State Administrative Agencies' Data Protection Officer (see contact details below).

Contact information for the Data Protection Officer and further information on data protection
Office of the Data Protection Ombudsman