Contact information

Regional State Administrative Agency for Southern Finland – head office

Postal address: P.O. Box 1, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Southern Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Wähäjärvenkatu 6, Hämeenlinna

[email protected]
Telephone: +358 (0)29 501 6000
Fax: +358 (0)29 501 6661
Office hours: Monday–Friday, 8.00 am – 4.15 pm

• Administrative matters (e.g. enquiries, complaints, appeals): please contact our registry at [email protected] to submit official documents, have them entered into our case management system and find out about the competent authority in each case.
• Occupational Safety and Health: [email protected]
• Environmental Permits: [email protected]
• Communications: head of comminication [email protected], head of communication in environmental issues [email protected].

Please only send documents containing confidential or otherwise sensitive information via secure email. The maximum size of emails including attachments is 50 MB. Larger files should be compressed or sent in multiple emails. Please remember that any information sent to us by email is at the sender’s risk.

Send secure email

Contact information of the staff

Personnel search (in Finnish)

Helsinki office

Postal address: P.O. Box 1, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Southern Finland (not to the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Ratapihantie 9, Helsinki
Fax: +358 (0)29 501 6661

Kouvola office

Postal address: P.O. Box 1, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Southern Finland (not to the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Valimontie 5, Kouvola
Fax: +358 (0)29 501 6661

Please make an appointment in advance with the person you wish to see. 

Environmental Permits

Hämeenlinna head office
Division of Environmental Permits

Postal address: P.O. Box 1, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Southern Finland (not to the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Wähäjärvenkatu 6, Hämeenlinna
Fax: +358 (0)29 501 6661

Helsinki office
Division of Environmental Permits

Postal address: P.O. Box 1, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Southern Finland (not to the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Ratapihantie 9, Helsinki

Turku office
Postal address: P.O. Box 4, 13035 AVI, Finland (unofficial correspondence only)
Visiting address: Itsenäisyydenaukio 2, Turku

Occupational Safety and Health

We serve customers by phone through a national telephone service tel. 0295 016 620 and by email at [email protected].

For the full contact details of occupational safety and health authorities, visit the Occupational Safety and Health Administration’s website.

Our email format is [email protected]. For general enquiries, please use our generic email addresses. Your email will then be forwarded to the competent person in our organisation.

Director-General Merja Ekqvist
Management Assistant Taina Kemppi, tel. +358 (0)29 501 6051

Basic Public Services, Legal Rights and Permits

• Director Niina Oresmaa, tel. +358 (0)295 016 356 
• Head of Alcohol Licensing Riku-Matti Lehikoinen, tel. +358 (0)295 016 155
• Head of Trade Supervision Unit Ilkka Heikkilä, tel. +358 (0)295 016 081
• Head of Legality Esa Tommiska, tel. +358 (0)295 016 213
• Head of Social Welfare and Health Care Complaints Meiju Heikkinen, tel. +358 (0)295 016 382
• Head of Registration of Health and Social Services Mikko Floréen, tel. +358 (0)295 016 484
• Head of Supervision of Social Welfare and Health Care Sari Husa, tel. +358 (0)295 017 361
• Head of Wellbeing, Health and Safety Anne Hiiri, tel. +358 (0)295 016 067
• Head of Environmental Health Tanja Häkkinen, tel. +358 (0)295 016 464

Rescue Services and Preparedness

• Director Tommi Laurinen, tel. +358 (0)295 016 144 
• Deputy Director, Head of the Preparedness Unit Esa-Pentti Lukkarinen, tel. +358 (0)295 016 089 
• Senior Officer, Rescue Services, Head of the Rescue Services Unit Mira Leinonen, tel. +358 (0)295 016 572
• Senior Planning Officer Veera Riikkula, tel. +358 (0)295 017 524

Environmental Permits

• Director Teemu Lehikoinen, tel. +358 (0)295 016 415
• Head of Environmental Protection Anna Laiho, tel. +358 (0)295 016 368
• Head of Water Management Maria Kukonlehto, tel. +358 (0)295 016 214
• Head of Support Services Malin Kuurberg, tel. +358 (0)295 016 411
• [email protected]

Education and Culture

• Director Marja-Liisa Keski-Rauska, tel. +358 (0)295 018 815
• Planning Officer Kirsi Pekkanen, tel. +358 (0)295 016 557
• Head of Education Satu Kilpinen, tel. +358 (0)295 016 194
• Head of Culture Kristian Åbacka, tel. +358 (0)295 016 537

Occupational Safety and Health

• Director Eerik Tarnaala, tel. +358 (0)295 016 370
• [email protected]
• Media enquiries: tel. +358 (0)295 016 833, email [email protected]

Administrative and Development Services

• Director Henrika Räsänen
• Planning Officer to Management Helena Pulkkinen

Communications

• Head of communications Tiia Tiesmäki, tel. +358 (0)295 016 131
• Head of communications (Environmental Permits) Tiina Strand, +358 (0)295 018 837

You can use the personnel search to find the contact information of our staff.
Personnel search

We only accept e-invoices. Send your invoice via Posti Messaging, the e-invoicing operator used by central government. Make sure that your invoice meets the European standard for e-invoicing. You can send attachments with your e-invoice in PDF format.

Operator ID (Posti Messaging Oy): FI28768767
EDI ID: 00371094544636101
PEPPOL address: 0216:00371094544636101
Business ID: 1094544-6
VAT code: FI10945446
Invoice reference details: details provided by the client

Make sure that the invoice contains all reference information provided by the client (at least the business unit ID and the client’s name). This speeds up the processing of the invoice. Payment term is 21 days in accordance with the general terms of public procurement in service and supply contracts.

We do not accept invoices sent by email or on paper because they are not e-invoices (Act 241/2019). Make sure that your invoice contains all the information required under the Value Added Tax Act. We do not pay inaccurate or incomplete invoices and will return them to the sender unpaid.

If you do not have any system to produce e-invoices, you can use the Handi supplier portal or Basware Portal provided by central government to prepare and send e-invoices. 

Central government supplier portals for sending e-invoices and instructions for using the portals can be found on the State Treasury’s website (valtiokonttori.fi)

Act on Electronic Invoicing 241/2019 (finlex.fi; the page is in Finnish)

VAT invoice requirements (vero.fi)

General Terms of Public Procurement in Service and Supply Contracts (vm.fi)

For questions about the use of the Handi supplier portal, contact the Finnish Government Shared Services Centre for Finance and HR (Palkeet). Palkeet customer support (8.00–16.15) tel. +358 (0)2955 64060 and email [email protected].

Regional State Administrative Agency for Eastern Finland – head office

Postal address: P.O. Box 2, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Eastern Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Raatihuoneenkatu 5, Mikkeli

[email protected]
Telephone: +358 (0)29 501 6000
Office hours: Monday–Friday, 8.00 am – 4.15 pm

• Administrative matters (e.g. enquiries, complaints, appeals): please contact our registry at [email protected]  to submit official documents, have them entered into our case management system and find out about the competent authority in each case.
• Occupational Safety and Health: [email protected] | Communications: [email protected]
• Communications: Head of communications Auli Posti, [email protected]

Please only send documents containing confidential or otherwise sensitive information via secure email. The maximum size of email including attachments is 50 MB. Larger files should be compressed or sent in multiple emails. Please remember that any information sent to us by email is at the sender’s risk.

Send secure email

Joensuu office

Postal address: P.O. Box 2, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Eastern Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Kauppakatu 40, Joensuu

Kuopio office

Postal address: P.O. Box 2, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Eastern Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Hallituskatu 12-14, Kuopio

Please make an appointment with the person you wish to see in advance.

Occupational Safety and Health

For the full contact details of occupational safety and health authorities, visit the Occupational Safety and Health Administration’s website.

Our email format is [email protected]. For general enquiries, please use our generic email addresses. Your email will then be forwarded to the competent person in our organisation.

Helplines and other ways to get in touch

Director-General Markku Tervahauta, tel. +358 (0)295 016 000

Basic Public Services, Legal Rights and Permits

• Director Ulla Ahonen, tel. +358 (0)29 501 6888

Education and Culture

• Director Anu Liljeström, tel. +358 (0)29 501 6224

Rescue Services and Preparedness

• Director Joni Henttu, tel. +358 (0)29 501 7364

Occupational Safety and Health

• Director Markku Rautio, tel. +358 (0)295 016 000
• [email protected]

Environmental Permits

• Director Sami Koivula, tel. +358 (0)29 501 7651 

Communications

• Head of communications Auli Posti, tel. +358 (0)29 501 6854

You can use the personnel search to find the contact information of our staff.
Personnel search

We only accept e-invoices. Send your invoice via Posti Messaging, the e-invoicing operator used by central government. Make sure that your invoice meets the European standard for e-invoicing. You can send attachments with your e-invoice in PDF format.

Operator ID (Posti Messaging Oy): FI28768767
EDI ID: 00371094822536301
PEPPOL address: 0216:00371094822536301
Business ID: 1094822-5
VAT code: FI10948225
Invoice reference details: details provided by the client

Make sure that the invoice contains all reference information provided by the client (at least the business unit ID and the client’s name). This speeds up the processing of the invoice. Payment term is 21 days in accordance with the general terms of public procurement in service and supply contracts.

We do not accept invoices sent by email or on paper because they are not e-invoices (Act 241/2019). Make sure that your invoice contains all the information required under the Value Added Tax Act. We do not pay inaccurate or incomplete invoices and will return them to the sender unpaid.

If you do not have any system to produce e-invoices, you can use the Handi supplier portal or Basware Portal provided by central government to prepare and send e-invoices. 

Central government supplier portals for sending e-invoices and instructions for using the portals can be found on the State Treasury’s website (valtiokonttori.fi)

Act on Electronic Invoicing 241/2019 (finlex.fi; the page is in Finnish)

VAT invoice requirements (vero.fi)

General Terms of Public Procurement in Service and Supply Contracts (vm.fi)

For questions about the use of the Handi supplier portal, contact the Finnish Government Shared Services Centre for Finance and HR (Palkeet). Palkeet customer support (8.00–16.15) tel. +358 (0)2955 64060 and email [email protected].

Regional State Administrative Agency for Lapland – head office

Postal address: P.O. Box 3, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Lapland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Pilke, Ounasjoentie 6, Rovaniemi

[email protected]
Telephone: +358 (0)29 501 6000

Office hours: Monday–Friday, 8.00 am – 4.15 pm

• Administrative matters (e.g. enquiries, complaints, appeals): please contact our registry at [email protected]  to submit official documents, have them entered into our case management system and find out about the competent authority in each case.
• Occupational Safety and Health: [email protected]
• Communications: head of communcation [email protected].

Please only send documents containing confidential or otherwise sensitive information via secure email. The maximum size of email attachments is 20 MB. Larger files should be compressed or sent in multiple emails. Please remember that any information sent to us by email is at the sender’s risk.

Send secure email.

Contact information of the staff

Personnel search (in Finnish)

Occupational Safety and Health

For the full contact details of occupational safety and health authorities, visit the Occupational Safety and Health Administration’s website.

Occupational Safety and Health Administration’s website

Our email format is [email protected]. For general enquiries, please use our generic email addresses. Your email will then be forwarded to the competent person in our organisation.

Director-General Kristiina Poikajärvi, tel. +358 (0)29 501 6654
Planning Officer Satu Salonen, tel. +358 (0)295 017 029

Basic Public Services, Legal Rights and Permits

• Director Marja-Lea Hallikainen , tel. +358 (0) 29 501 7065  
• Department Secretary Eija Kallo, tel. +358 (0)29 501 7362

Education and Culture

• Director Kaisa Post, tel. +358 (0)29 501 7355
• Planning Officer Outi Savolainen, tel. +358 (0)29 501 7380

Rescue Services and Preparedness

• Director Joni Henttu, tel. +358 (0)29 501 7364

Communications

• Head of communications Anne Leinonen, tel. +358 (0)29 501 7313

You can use the personnel search to find the contact information of our staff.
Personnel search

We only accept e-invoices. Send your invoice via Posti Messaging, the e-invoicing operator used by central government. Make sure that your invoice meets the European standard for e-invoicing. You can send attachments with your e-invoice in PDF format.

Operator ID (Posti Messaging Oy): FI28768767
EDI ID: 00370245428436601
PEPPOL address: 0216:00370245428436601
Business ID: 0245428-4
VAT code: FI02454284
Invoice reference details: details provided by the client

Make sure that the invoice contains all reference information provided by the client (at least the business unit ID and the client’s name). This speeds up the processing of the invoice. Payment term is 21 days in accordance with the general terms of public procurement in service and supply contracts.

We do not accept invoices sent by email or on paper because they are not e-invoices (Act 241/2019). Make sure that your invoice contains all the information required under the Value Added Tax Act. We do not pay inaccurate or incomplete invoices and will return them to the sender unpaid.

If you do not have any system to produce e-invoices, you can use the Handi supplier portal or Basware Portal provided by central government to prepare and send e-invoices. 

Central government supplier portals for sending e-invoices and instructions for using the portals can be found on the State Treasury’s website (valtiokonttori.fi)

Act on Electronic Invoicing 241/2019 (finlex.fi; the page is in Finnish)

VAT invoice requirements (vero.fi)

General Terms of Public Procurement in Service and Supply Contracts (vm.fi)

For questions about the use of the Handi supplier portal, contact the Finnish Government Shared Services Centre for Finance and HR (Palkeet). Palkeet customer support (8.00–16.15) tel. +358 (0)2955 64060 and email [email protected].

 

Regional State Administrative Agency for Southwestern Finland – head office

Postal address: P.O. Box 4, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Southwestern Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Itsenäisyydenaukio 2, Turku

[email protected]
Telephone: +358 (0)29 501 6000

Office hours: Monday–Friday, 8.00 am – 4.15 pm

• Administrative matters (e.g. enquiries, complaints, appeals): please contact our registry at [email protected] to submit official documents, have them entered into our case management system and find out about the competent authority in each case.
• Occupational Safety and Health: [email protected]
• Communications: head of communication [email protected] 

Please only send documents containing confidential or otherwise sensitive information via secure email. The maximum size of email including attachments is 50 MB. Larger files should be compressed or sent in multiple emails. Please remember that any information sent to us by email is at the sender’s risk.

Send secure email

Contact information of the staff

Personnel search (in Finnish)

Mariehamn office (Occupational Safety and Health)

Postal address: P.O. Box 9, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Torggatan 16, Mariehamn

Please make an appointment with the person you wish to see in advance.

Occupational Safety and Health

For the full contact details of occupational safety and health authorities, visit the Occupational Safety and Health Administration’s website.

Our email format is [email protected]. For general enquiries, please use our generic email addresses. Your email will then be forwarded to the competent person in our organisation.

Director-General Ilkka Horelli, tel. +358 (0)295 018 061

• Secretary to the Director-General, Planning Officer Pirjo Ojanen, tel. +358 (0)295 018 052

Management Support

• Acting Head of Unit Maarit Kaukonen, tel. +358 (0)295 018 044

Basic Public Services, Legal Rights and Permits

• Director Heikki Mäki, tel. +358 (0)29 501 8094
• Head of Unit, Complaints and Supervision in Social Welfare and Health Care, Pia Leikasto, tel. +358 (0)295 018 033
• Head of Unit, Registration of Health and Social Services, Pauli Kamsula, tel. +358 (0)295 018 083
• Head of Trade Supervision Unit, Pepe Uskelin, tel. +358 (0)29 501 8124
• Head of Unit, Environmental Health, Tuomo Ollula, tel. +358 (0)295 018 014
• Head of Projects Unit, Jaana Jaakkola, tel. +358 (0)295 018 070

Education and Culture

• Director Lea Karjomaa, tel. +358 (0)29 501 8077

Rescue Services and Preparedness  

• Director Tero Kuusisto, tel. +358 (0)29 501 8009

Occupational Safety and Health

• Director Riitta Sulameri, tel. +358 (0)29 501 8168
• Head of Construction, Logistics and Maritime Transport Enforcement Anette Lehtonen, tel. +358 (0)29 501 8184
• Head of Industry Enforcement Mervi Suokas, tel. +358 (0)29 501 8185
• Head of Service Sector Enforcement Jan Mikkonen, tel. +358 (0)29 501 8163
• Head of Immigration and Lawyer Control and Enforcement in the Åland Islands Anu Ikonen, tel. +358 (0)29 501 8143
• Head of Public Administration Enforcement Ulla Riikonen, tel. +358 (0)29 501 8174

Internal Audit

• Head of Internal Audit Kristina Alakylä, tel. +358 (0)29 501 8135

Communications

• Head of communications Tanja Railo, tel. +358 (0)295 016 552

You can use the personnel search to find the contact information of our staff.
Personnel search

We only accept e-invoices. Send your invoice via Posti Messaging, the e-invoicing operator used by central government. Make sure that your invoice meets the European standard for e-invoicing. You can send attachments with your e-invoice in PDF format.

Operator ID (Posti Messaging Oy): FI28768767
EDI ID: 00371095237136201
PEPPOL address: 0216:00371095237136201
Business ID: 1095237-1
VAT code: FI10952371
Invoice reference details: details provided by the client

Make sure that the invoice contains all reference information provided by the client (at least the business unit ID and the client’s name). This speeds up the processing of the invoice. Payment term is 21 days in accordance with the general terms of public procurement in service and supply contracts.

We do not accept invoices sent by email or on paper because they are not e-invoices (Act 241/2019). Make sure that your invoice contains all the information required under the Value Added Tax Act. We do not pay inaccurate or incomplete invoices and will return them to the sender unpaid.

If you do not have any system to produce e-invoices, you can use the Handi supplier portal or Basware Portal provided by central government to prepare and send e-invoices. 

Central government supplier portals for sending e-invoices and instructions for using the portals can be found on the State Treasury’s website (valtiokonttori.fi)

Act on Electronic Invoicing 241/2019 (finlex.fi; the page is in Finnish)

VAT invoice requirements (vero.fi)

General Terms of Public Procurement in Service and Supply Contracts (vm.fi)

For questions about the use of the Handi supplier portal, contact the Finnish Government Shared Services Centre for Finance and HR (Palkeet). Palkeet customer support (8.00–16.15) tel. +358 (0)2955 64060 and email [email protected].

Regional State Administrative Agency for Western and Inland Finland – head office

Postal address: P.O. Box 5, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Western and Inland Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Wolffintie 35, Vaasa

[email protected]
Telephone: +358 (0)29 501 6000
Fax: +358 (0)6 317 4817

Office hours: Monday–Friday, 8.00 am – 4.15 pm

• Administrative matters (e.g. enquiries, complaints, appeals): [email protected]; submit official documents, have them entered into our case management system and find out about the competent authority in each case.
• Occupational Safety and Health: [email protected]
• Communications: Head of Communications Jenni Westö ([email protected], tel. +358 295 018 477)

Please only send documents containing confidential or otherwise sensitive information via secure email. The maximum size of emails including the attachments is 50 MB. Larger files should be compressed or sent in multiple emails. Please remember that any information sent to us by email is at the sender’s risk.

Send secure email

Contact information of the staff

Personnel search (in Finnish)

Tampere office

Postal address: P.O. Box 5, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Western and Inland Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Yliopistonkatu 38, Tampere

Jyväskylä office

Postal address: P.O. Box 5, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Western and Inland Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Vapaudenkatu 58, 40100 Jyväskylä

Please make an appointment with the person you wish to see in advance.

Occupational Safety and Health

For the full contact details of occupational safety and health authorities, visit the Occupational Safety and Health Administration’s website.

Our email format is [email protected]. For general enquiries, please use our generic email addresses. Your email will then be forwarded to the competent person in our organisation.

Director-General Marko Pukkinen
Secretary to the Director-General Elisabet Heinrich, tel. +358 (0)29 501 8511

Basic Public Services, Legal Rights and Permits

• Director Leena Laajala, tel. +358 (0)29 501 8549
• Head of Trade Supervision Unit Maarit Laaninen, tfn 0295 018 552
• Head of Legality Kristian Dahl, tfn 0295 018 528
• Head of Social Welfare and Health Care Niina Siirilä, tfn 0295 018 563
• Head of Environmental Health Matti Nyberg, tfn 0295 018 572 

Education and Culture

• Director Esa Kaunisto, tel. +358 (0)29 501 8150

Swedish-language education

• Director Marianne West-Ståhl, tel. +358 (0)29 501 8623

Rescue Services and Preparedness

• Director Tarja Wiikinkoski, tel. +358 (0)29 501 8800

Occupational Safety and Health

• Director Hanna Makkula, tel. +358 (0)29 5018 559

Environmental Permits

• Director Tarja Savea, tel. +358 (0)29 501 8777

Communications

• Head of communications Jenni Westö, tel. +358 (0)29 501 8477
• other contact information, see avi.fi/en/communications  

You can use the personnel search to find the contact information of our staff.
Personnel search

We only accept e-invoices. Send your invoice via Posti Messaging, the e-invoicing operator used by central government. Make sure that your invoice meets the European standard for e-invoicing. You can send attachments with your e-invoice in PDF format.

Operator ID (Posti Messaging Oy): FI28768767
EDI ID: 00372284140936401
PEPPOL address: 0216:00372284140936401
Business ID: 2284140-9
VAT code: FI22841409
Invoice reference details: details provided by the client

Make sure that the invoice contains all reference information provided by the client (at least the business unit ID and the client’s name). This speeds up the processing of the invoice. Payment term is 21 days in accordance with the general terms of public procurement in service and supply contracts.

We do not accept invoices sent by email or on paper because they are not e-invoices (Act 241/2019). Make sure that your invoice contains all the information required under the Value Added Tax Act. We do not pay inaccurate or incomplete invoices and will return them to the sender unpaid.

If you do not have any system to produce e-invoices, you can use the Handi supplier portal or Basware Portal provided by central government to prepare and send e-invoices. 

Central government supplier portals for sending e-invoices and instructions for using the portals can be found on the State Treasury’s website (valtiokonttori.fi)

Act on Electronic Invoicing 241/2019 (finlex.fi; the page is in Finnish)

VAT invoice requirements (vero.fi)

General Terms of Public Procurement in Service and Supply Contracts (vm.fi)

For questions about the use of the Handi supplier portal, contact the Finnish Government Shared Services Centre for Finance and HR (Palkeet). Palkeet customer support (8.00–16.15) tel. +358 (0)2955 64060 and email [email protected].

 

Regional State Administrative Agency for Northern Finland – head office

Postal address: P.O. Box 6, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Northern Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Linnankatu 3, Oulu

[email protected]
Telephone: +358 (0)295 016 000

Office hours: Monday–Friday, 8.00 am – 4.15 pm

• Administrative matters (e.g. enquiries, complaints, appeals): please contact our registry at [email protected] to submit official documents, have them entered into our case management system and find out about the competent authority in each case.
• Occupational Safety and Health: [email protected]
• Communications: [email protected]

Please only send documents containing confidential or otherwise sensitive information via secure email. The maximum size of email including attachments is 50 MB. Larger files should be compressed or sent in multiple emails. Please remember that any information sent to us by email is at the sender’s risk.

Send secure email.

Please make an appointment with the person you wish to see in advance.

Contact information of the staff

Personnel search (in Finnish)

Occupational Safety and Health

For the full contact details of occupational safety and health authorities, visit the Occupational Safety and Health Administration’s website.

Our email format is [email protected]. For general enquiries, please use our generic email addresses. Your email will then be forwarded to the competent person in our organisation.

Director-General Kaisa Ainasoja, tel. +358 (0)295 017 345

Management Support

• Management Adviser Tommi Lantto, tel. +358 (0)29 501 7701
• Development Manager Siiri Oinas-Panuma, tel. +358 (0)29 501 7535

Basic Public Services, Legal Rights and Permits

• Director Pari Hirvikoski, Maria Siurua, tel. +358 (0)29 501 7546
• Planning Office Riitta Kinnunen, tel. +358 (0)29 501 7516
• Head of Trade Enforcement and Environmental Health, Legal Counsel Sinikka Siniluoto-Heikkinen, tel. +358 (0)29 501 7591
• Head of Trade Supervision Unit, Legal Counsel Matti Pihlajamaa, tel. +358 (0)29 501 7584
• Head of Social Welfare Unit, Senior Officer for Social Services Mirka Mäkipää, tel. +358 (0)29 501 7021
• Head of Health Care Unit, Senior Medical Officer of Regional Administration Pasi Hirvikoski tel. +358 (0)295 017 598
• Head of Environmental Health Unit, Legal Counsel Sinikka Siniluoto-Heikkinen, tel. +358 (0)29 501 7591

Education and Culture

• Director Veijo Kosola, tel. +358 (0)29 501 7570

Rescue Services and Preparedness

• Director Petteri Koskinen, tel. +358 (0)29 501 7544
• Department Secretary Tiina Ulvinen, tel. +358 (0)29 501 7079
• Department Secretary Sirpa Hassila, tel. +358 (0)29 501 7553

Occupational Safety and Health

• Director Hanna-Kaisa Rajala, tel. +358 (0) 44 7159 516

Environmental Permits

• Director (fixed term) Sami Koivula, tel. +358 (0) 29 501 7651

Communications

• Head of communications Marjo Kemi, tel. +358 (0) 29 501 7071 

You can use the personnel search to find the contact information of our staff.
Personnel search

We only accept e-invoices. Send your invoice via Posti Messaging, the e-invoicing operator used by central government. Make sure that your invoice meets the European standard for e-invoicing. You can send attachments with your e-invoice in PDF format.

Operator ID (Posti Messaging Oy): FI28768767
EDI ID: 00370245422536501 
PEPPOL address: 0216:00370245422536501 
Business ID: 0245422-5
VAT code: FI02454225
Invoice reference details: details provided by the client

Make sure that the invoice contains all reference information provided by the client (at least the business unit ID and the client’s name). This speeds up the processing of the invoice. Payment term is 21 days in accordance with the general terms of public procurement in service and supply contracts.

We do not accept invoices sent by email or on paper because they are not e-invoices (Act 241/2019). Make sure that your invoice contains all the information required under the Value Added Tax Act. We do not pay inaccurate or incomplete invoices and will return them to the sender unpaid.

If you do not have any system to produce e-invoices, you can use the Handi supplier portal or Basware Portal provided by central government to prepare and send e-invoices. 

Central government supplier portals for sending e-invoices and instructions for using the portals can be found on the State Treasury’s website (valtiokonttori.fi)

Act on Electronic Invoicing 241/2019 (finlex.fi; the page is in Finnish)

VAT invoice requirements (vero.fi)

General Terms of Public Procurement in Service and Supply Contracts (vm.fi)

For questions about the use of the Handi supplier portal, contact the Finnish Government Shared Services Centre for Finance and HR (Palkeet). Palkeet customer support (8.00–16.15) tel. +358 (0)2955 64060 and email [email protected].