Contact information

This is where you find the contact information of all Regional State Administrative Agencies and members of staff.

Our communications team

Kommunförteckning över regionförvaltningsverkens verksamhetsområden

Our customer service

Our customer service will provide advice, if your enquiry relates to a specific case, such as your or your organisation’s licence. You will find the contact information for customer service on our website: Customer service.

Personnel search

Southern Finland

Regional State Administrative Agency for Southern Finland – head office

Postal address: P.O. Box 1, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Southern Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Wähäjärvenkatu 6, Hämeenlinna

[email protected]
Telephone: +358 (0)29 501 6000
Fax: +358 (0)29 501 6661
Office hours: Monday–Friday, 8.00 am – 4.15 pm

  • Administrative matters (e.g. enquiries, complaints, appeals): please contact our registry at [email protected] to submit official documents, have them entered into our case management system and find out about the competent authority in each case.
  • Occupational Safety and Health: [email protected]
  • Environmental Permits: [email protected]
  • Communications: [email protected]

Please only send documents containing confidential or otherwise sensitive information via secure email. The maximum size of email attachments is 20 MB. Larger files should be compressed or sent in multiple emails. Please remember that any information sent to us by email is at the sender’s risk.

Send secure email

Contact information of the staff

Personnel search (in Finnish)

Helsinki office

Postal address: P.O. Box 1, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Southern Finland (not to the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Ratapihantie 9, Helsinki
Fax: +358 (0)29 501 6661

Kouvola office

Postal address: P.O. Box 1, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Southern Finland (not to the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Kauppamiehenkatu 4, Kouvola
Fax: +358 (0)29 501 6661

Please make an appointment in advance with the person you wish to see. 

Visits to the Kouvola office as of 1 January 2021

As of 1 January 2021, the customer service of the Kouvola office will be located in the service desk of the Centre for Economic Development, Transport and the Environment in Salpakeskus (address Salpausselänkatu 22). 
Customer meetings at the regional state administrative agency's customer premises are arranged in advance by appointment:

  • by telephone 0295 016 000 (exchange)
  • by e-mail with the expert responsible for the matter at hand (contact details can be obtained from the exchange, if necessary).

Environmental Permits

Hämeenlinna head office
Division of Environmental Permits

Postal address: P.O. Box 1, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Southern Finland (not to the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Wähäjärvenkatu 6, Hämeenlinna
Fax: +358 (0)29 501 6661

Helsinki office
Division of Environmental Permits

Postal address: P.O. Box 1, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Southern Finland (not to the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Ratapihantie 9, Helsinki

Turku office
Postal address: P.O. Box 4, 13035 AVI, Finland (unofficial correspondence only)
Visiting address: Itsenäisyydenaukio 2, Turku

Occupational Safety and Health

We serve customers by phone through a national telephone service tel. 0295 016 620 and by email at [email protected].

For the full contact details of occupational safety and health authorities, visit the Occupational Safety and Health Administration’s website.

Our email format is [email protected] For general enquiries, please use our generic email addresses. Your email will then be forwarded to the competent person in our organisation.

Director-General Merja Ekqvist
Management Assistant Taina Kemppi, tel. +358 (0)29 501 6051

Health and Social Services, Legality and Licensing

  • Director Kristiina Poikajärvi, tel. +358 (0)29 501 6000
  • Head of Alcohol Licensing Riku-Matti Lehikoinen, tel. +358 (0)29 501 6155
  • Head of Trade Enforcement Marko Peltonen, tel. +358 (0)29 501 6184
  • Head of Legality Esa Tommiska, tel. +358 (0)295 016 213
  • Head of Social Welfare and Health Care Complaints Hanna Kujanpää, tel. +358 (0)295 016 474
  • Head of Services for Health and Social Services Providers Mikko Floréen, tel. +358 (0)295 016 484
  • Head of Supervision of Social Welfare and Health Care Niina Väkeväinen, tel. +358 (0)295 016 356
  • Head of Promotion of Wellbeing, Health and Safety Anne Hiiri, tel. +358 (0)295 016 067
  • Head of Environmental Health Elias Dahlsten, tel. +358 (0)295 016 245
  • Head of Accessibility Enforcement Viena Rainio, tel. +358 (0)295 016 505

Emergency Services

  • Director Tommi Laurinen, tel. +358 (0)29 501 6144
  • Assistant Director Esa-Pentti Lukkarinen, tel. +358 (0)29 501 6089
  • Administrative Officer (Management Support) Sirpa Holopainen, tel. +358 (0)29 501 6084

Environmental Permits

  • Director Veli-Matti Uski, tel. +358 (0)29 501 6502
  • Head of Environmental Protection Teemu Lehikoinen, tel. +358 (0)295 016 415
  • Head of Water Management Maria Kukonlehto, tel. +358 (0)295 016 214
  • Head of Support Services Malin Kuurberg, tel. +358 (0)29 501 6411
  • [email protected]

Education and Culture

  • Director Sanna Puura, tel. +358 (0)29 501 6561
  • Planning Officer Kirsi Pekkanen, tel. +358 (0)29 501 6557
  • Head of Education Satu Kilpinen, tel. +358 (0)29 501 6194
  • Head of Culture Kristian Åbacka, tel. +358 (0)29 501 6537

Occupational Safety and Health

Administration and Development

  • Director Henrika Räsänen

Communications

You can use the personnel search to find the contact information of our staff.
Personnel search

We process e-invoices only and prefer e-invoices that are compliant with the European norm. Please send your invoices via the central government’s e-invoicing operator OpusCapita Group Ltd. Please include the business unit ID and your contact person’s name in your invoice. You can also upload supporting documents with your invoice. Our preferred file format for attachments is PDF.

EDI ID: 00371094544636101
Business ID: 1094544-6
VAT number: FI10945446
Operator ID (OpusCapita Group Ltd): E204503

We will not accept invoices sent by post or e-mail, only e-invoices submitted using the e-invoicing system (Act 241/2019). Please ensure that your invoice meets the requirements of the VAT Act concerning the mandatory information content of an invoice. Any faulty or incomplete invoices are returned. If you do not have your own e-invoicing system, you can use the central government’s Basware Supplier Portal to draw up and send invoices. The service is currently provided free of charge.

Instructions for creating an account and using the portal on the State Treasury’s website.

Act on Electronic Invoicing for Contracting Entities and Traders (in finnish)

Tax Administration's guidance on VAT invoice requirements

The Finnish Government’s Shared Services Centre for Finance and HR (Palkeet) also answers questions relating to the use of the e-invoicing service. The telephone number is +358 (0)29 556 3700 and the email address is [email protected]

Eastern Finland

Regional State Administrative Agency for Eastern Finland – head office

Postal address: P.O. Box 2, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Eastern Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Raatihuoneenkatu 5, Mikkeli

[email protected]
Telephone: +358 (0)29 501 6000
Office hours: Monday–Friday, 8.00 am – 4.15 pm

  • Administrative matters (e.g. enquiries, complaints, appeals): please contact our registry at [email protected]  to submit official documents, have them entered into our case management system and find out about the competent authority in each case.
  • Occupational Safety and Health: [email protected]
  • Communications: [email protected]

Please only send documents containing confidential or otherwise sensitive information via secure email. The maximum size of email attachments is 20 MB. Larger files should be compressed or sent in multiple emails. Please remember that any information sent to us by email is at the sender’s risk.

Send secure email

Joensuu office

Postal address: P.O. Box 2, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Eastern Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Torikatu 36 C, Joensuu (1.3.2023 Kauppakatu 40, Joensuu)

Kuopio office

Postal address: P.O. Box 2, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Eastern Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Hallituskatu 12-14, Kuopio

Please make an appointment with the person you wish to see in advance.

Occupational Safety and Health

For the full contact details of occupational safety and health authorities, visit the Occupational Safety and Health Administration’s website.

Our email format is [email protected] For general enquiries, please use our generic email addresses. Your email will then be forwarded to the competent person in our organisation.

Helplines and other ways to get in touch

Director-General Soile Lahti, tel. +358 (0)295 016 000 
Secretary to the Director-General, Planning Officer Sirpa Kesonen, tel. +358 (0)29 501 6909

Health and Social Services, Legality and Licensing

  • Director Ulla Ahonen, tel. +358 (0)29 501 6888

Education and Culture

  • Director Anu Liljeström, tel. +358 (0)29 501 6224

Emergency Services

  • Director Taina Rautio, tel. +358 (0)29 501 7042

Occupational Safety and Health

Environmental Permits

  • Director Johanna Ahonen, tel. +358 (0)29 501 6867

Communications

You can use the personnel search to find the contact information of our staff.
Personnel search

We process e-invoices only and prefer e-invoices that are compliant with the European norm. Please send your invoices via the central government’s e-invoicing operator OpusCapita Group Ltd. Please include the business unit ID and your contact person’s name in your invoice. You can also upload supporting documents with your invoice. Our preferred file format for attachments is PDF.

EDI ID: 00371094822536301
Operator ID (OpusCapita Solutions Oy): E204503    
Business ID: 1094822-5
VAT number: FI10948225

We will not accept invoices sent by post or e-mail, only e-invoices submitted using the e-invoicing system (Act 241/2019). Please ensure that your invoice meets the requirements of the VAT Act concerning the mandatory information content of an invoice. Any faulty or incomplete invoices are returned. If you do not have your own e-invoicing system, you can use the central government’s Basware Supplier Portal to draw up and send invoices. The service is currently provided free of charge.

Instructions for creating an account and using the portal on the State Treasury’s website.

Act on Electronic Invoicing for Contracting Entities and Traders (in finnish)

Tax Administration's guidance on VAT invoice requirements

The Finnish Government’s Shared Services Centre for Finance and HR (Palkeet) also answers questions relating to the use of the e-invoicing service. The telephone number is +358 (0)29 556 3700 and the email address is [email protected]

Lapland

Regional State Administrative Agency for Lapland – head office

Postal address: P.O. Box 3, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Lapland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Valtakatu 2, Rovaniemi

[email protected]
Telephone: +358 (0)29 501 6000

Office hours: Monday–Friday, 8.00 am – 4.15 pm

  • Administrative matters (e.g. enquiries, complaints, appeals): please contact our registry at [email protected]  to submit official documents, have them entered into our case management system and find out about the competent authority in each case.
  • Occupational Safety and Health: [email protected]
  • Communications: [email protected]

Please only send documents containing confidential or otherwise sensitive information via secure email. The maximum size of email attachments is 20 MB. Larger files should be compressed or sent in multiple emails. Please remember that any information sent to us by email is at the sender’s risk.

Send secure email.

Contact information of the staff

Personnel search (in Finnish)

Occupational Safety and Health

For the full contact details of occupational safety and health authorities, visit the Occupational Safety and Health Administration’s website.

Occupational Safety and Health Administration’s website

Our email format is [email protected] For general enquiries, please use our generic email addresses. Your email will then be forwarded to the competent person in our organisation.

Director-General Kaisa Ainasoja, tel. +358 (0)29 501 7345
Management Secretary Satu Salonen, tel. +358 (0)295 017 029

Health and Social Services, Legality and Licensing

  • Director Marja-Lea Hallikainen , tel. +358 (0) 29 501 7065  
  • Department Secretary Eija Kallo, tel. +358 (0)29 501 7362

Education and Culture

  • Director Kaisa Post, tel. +358 (0)29 501 7355
  • Planning Officer Marketta Enbuska, tel. +358 (0)29 501 7380

Emergency Services

  • Director Joni Henttu, tel. +358 (0)29 501 7364
  • Department Secretary Kristiina Kantola, tel. +358 (0)29 501 7359

Communications

You can use the personnel search to find the contact information of our staff.
Personnel search

We process e-invoices only and prefer e-invoices that are compliant with the European norm. Please send your invoices via the central government’s e-invoicing operator OpusCapita Group Ltd. Please include the business unit ID and your contact person’s name in your invoice. You can also upload supporting documents with your invoice. Our preferred file format for attachments is PDF.

EDI ID: 00370245428436601
Operator ID (OpusCapita Solutions Oy): E204503
Business ID: 0245428-4
VAT number: FI02454284

We will not accept invoices sent by post or e-mail, only e-invoices submitted using the e-invoicing system (Act 241/2019).  Please ensure that your invoice meets the requirements of the VAT Act concerning the mandatory information content of an invoice. Any faulty or incomplete invoices are returned. If you do not have your own e-invoicing system, you can use the central government’s Basware Supplier Portal to draw up and send invoices. The service is currently provided free of charge.

Instructions for creating an account and using the portal on the State Treasury’s website.

Act on Electronic Invoicing for Contracting Entities and Traders (in finnish)

Tax Administration's guidance on VAT invoice requirements

The Finnish Government’s Shared Services Centre for Finance and HR (Palkeet) also answers questions relating to the use of the e-invoicing service. The telephone number is +358 (0)29 556 3700 and the email address is [email protected]

Southwestern Finland

Regional State Administrative Agency for Southwestern Finland – head office

Postal address: P.O. Box 4, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Southwestern Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Itsenäisyydenaukio 2, Turku

[email protected]
Telephone: +358 (0)29 501 6000
Fax: +358 (0)2 251 1820

Office hours: Monday–Friday, 8.00 am – 4.15 pm

  • Administrative matters (e.g. enquiries, complaints, appeals): please contact our registry at [email protected] to submit official documents, have them entered into our case management system and find out about the competent authority in each case.
  • Occupational Safety and Health: [email protected]
  • Communications: [email protected]

Please only send documents containing confidential or otherwise sensitive information via secure email. The maximum size of email attachments is 20 MB. Larger files should be compressed or sent in multiple emails. Please remember that any information sent to us by email is at the sender’s risk.

Send secure email

Contact information of the staff

Personnel search (in Finnish)

Mariehamn office (Occupational Safety and Health)

Postal address: P.O. Box 9, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Torggatan 16, Mariehamn

Please make an appointment with the person you wish to see in advance.

Occupational Safety and Health

For the full contact details of occupational safety and health authorities, visit the Occupational Safety and Health Administration’s website.

Our email format is [email protected] For general enquiries, please use our generic email addresses. Your email will then be forwarded to the competent person in our organisation.

Director-General Leena Räsänen, tel. +358 (0)295 017 385

  • Secretary to the Director-General, Planning Officer Pirjo Ojanen, tel. +358 (0)29 501 8052

Management Support

  • Director Raija Hurskainen, tel. +358 (0)29 501 8040

Health and Social Services, Legality and Licensing

  • Director Heikki Mäki, tel. +358 (0)29 501 8094
  • Head of Social Welfare and Health Care Pauli Kamsula, tel. +358 (0)295 018 083
  • Head of Trade Enforcement Pepe Uskelin, tel. +358 (0)29 501 8124
  • Head of Environmental Health Jani Soini, tel. +358 (0)29 501 8115

Education and Culture

  • Director Lea Karjomaa, tel. +358 (0)29 501 8077

Emergency Services  

  • Director Ilkka Horelli, tel. +358 (0)29 501 8061

Occupational Safety and Health

  • Director Riitta Sulameri, tel. +358 (0)29 501 8168
  • Head of Construction, Logistics and Maritime Transport Enforcement Anette Lehtonen, tel. +358 (0)29 501 8184
  • Head of Service Sector Enforcement Jan Mikkonen, tel. +358 (0)29 501 8163
  • Head of Immigration Control and Enforcement in the Åland Islands Anna Pärtty, tel. +358 (0)29 501 8173
  • Head of Public Administration Enforcement Ulla Riikonen, tel. +358 (0)29 501 8174

Internal Audit

Head of Internal Audit Kristina Alakylä, tel. +358 (0)29 501 8135

Communications

You can use the personnel search to find the contact information of our staff.
Personnel search

We process e-invoices only and prefer e-invoices that are compliant with the European norm. Please send your invoices via the central government’s e-invoicing operator OpusCapita Group Ltd. Please include the business unit ID and your contact person’s name in your invoice. You can also upload supporting documents with your invoice. Our preferred file format for attachments is PDF.

EDI ID: 00371095237136201
Business ID: 1095237-1
VAT number: FI10952371
Operator ID (OpusCapita Solutions Oy): E204503

We will not accept invoices sent by post or e-mail, only e-invoices submitted using the e-invoicing system (Act 241/2019). Please ensure that your invoice meets the requirements of the VAT Act concerning the mandatory information content of an invoice. Any faulty or incomplete invoices are returned. If you do not have your own e-invoicing system, you can use the central government’s Basware Supplier Portal to draw up and send invoices. The service is currently provided free of charge.

Instructions for creating an account and using the portal on the State Treasury’s website.

Act on Electronic Invoicing for Contracting Entities and Traders (in finnish)

Tax Administration's guidance on VAT invoice requirements

The Finnish Government’s Shared Services Centre for Finance and HR (Palkeet) also answers questions relating to the use of the e-invoicing service. The telephone number is +358 (0)29 556 3700 and the email address is [email protected]

Western and Inland Finland

Regional State Administrative Agency for Western and Inland Finland – head office

Postal address: P.O. Box 5, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Western and Inland Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Wolffintie 35, Vaasa

[email protected]
Telephone: +358 (0)29 501 6000
Fax: +358 (0)6 317 4817

Office hours: Monday–Friday, 8.00 am – 4.15 pm

  • Administrative matters (e.g. enquiries, complaints, appeals): please contact our registry at [email protected] to submit official documents, have them entered into our case management system and find out about the competent authority in each case.
  • Occupational Safety and Health: [email protected]
  • Communications: [email protected]

Please only send documents containing confidential or otherwise sensitive information via secure email. The maximum size of email attachments is 20 MB. Larger files should be compressed or sent in multiple emails. Please remember that any information sent to us by email is at the sender’s risk.

Send secure email

Contact information of the staff

Personnel search (in Finnish)

Tampere office

Postal address: P.O. Box 5, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Western and Inland Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Yliopistonkatu 38, Tampere
Fax: +358 (0)3 389 1820

Jyväskylä office

Postal address: P.O. Box 5, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Western and Inland Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Cygnaeuksenkatu 1, 40100 Jyväskylä

Please make an appointment with the person you wish to see in advance.

Occupational Safety and Health

For the full contact details of occupational safety and health authorities, visit the Occupational Safety and Health Administration’s website.

Our email format is [email protected] For general enquiries, please use our generic email addresses. Your email will then be forwarded to the competent person in our organisation.

Director-General Marko Pukkinen
Secretary to the Director-General Elisabet Heinrich, tel. +358 (0)29 501 8511

Health and Social Services, Legality and Licensing

  • Director Leena Laajala, tel. +358 (0)29 501 8549
  • Head of Trade Enforcement Kristian Dahl, tfn 0295 018 528
  • Head of Legality Päivi Lahtinen, tfn 0295 018 533
  • Head of Social Welfare and Health Care Niina Siirilä, tfn 0295 018 563
  • Head of Environmental Health Matti Nyberg, tfn 0295 018 572 

Education and Culture

  • Director Marja-Liisa Keski-Rauska, tel. +358 (0)29 501 8815

Swedish-language education

  • Director Marianne West-Ståhl, tel. +358 (0)29 501 8623

Emergency Services

  • Director Tarja Wiikinkoski, tel. +358 (0)29 501 8800

Occupational Safety and Health

  • Director Tuija Vähänen-Koivuluoma, tel. +358 (0)29 501 8546

Environmental Permits

  • Director Tarja Savea-Nukala, tel. +358 (0)29 501 8777

Communications

You can use the personnel search to find the contact information of our staff.
Personnel search

We process e-invoices only and prefer e-invoices that are compliant with the European norm. Please include the business unit ID and your contact person’s name in your invoice. You can also upload supporting documents with your invoice. Our preferred file format for attachments is PDF.

EDI ID: 00372284140936401
Business ID: 2284140-9
VAT number: FI22841409
Operator ID (OpusCapita Solutions Oy): E204503  

We will not accept invoices sent by post or e-mail, only e-invoices submitted using the e-invoicing system (Act 241/2019). Please ensure that your invoice meets the requirements of the VAT Act concerning the mandatory information content of an invoice. Any faulty or incomplete  invoices are returned. If you do not have your own e-invoicing system, you can use the central government’s Basware Supplier Portal to draw up and send invoices. The service is currently provided free of charge.

Instructions for creating an account and using the portal on the State Treasury’s website.

Act on Electronic Invoicing for Contracting Entities and Traders (in finnish)

Tax Administration's guidance on VAT invoice requirements

The Finnish Government’s Shared Services Centre for Finance and HR (Palkeet) also answers questions relating to the use of the e-invoicing service. The telephone number is +358 (0)29 556 3700 and the email address is [email protected]

 

Northern Finland

Regional State Administrative Agency for Northern Finland – head office

Postal address: P.O. Box 6, 13035 AVI, Finland

Please send your letter to the P.O. Box of the Regional State Administrative Agency for Northern Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).

Visiting address: Linnankatu 3, Oulu

[email protected]
Telephone: +358 (0)295 016 000

Office hours: Monday–Friday, 8.00 am – 4.15 pm

  • Administrative matters (e.g. enquiries, complaints, appeals): please contact our registry at [email protected] to submit official documents, have them entered into our case management system and find out about the competent authority in each case.
  • Occupational Safety and Health: [email protected]
  • Communications: [email protected]

Please only send documents containing confidential or otherwise sensitive information via secure email. The maximum size of email attachments is 20 MB. Larger files should be compressed or sent in multiple emails. Please remember that any information sent to us by email is at the sender’s risk.

Send secure email.

Please make an appointment with the person you wish to see in advance.

Contact information of the staff

Personnel search (in Finnish)

Occupational Safety and Health

For the full contact details of occupational safety and health authorities, visit the Occupational Safety and Health Administration’s website.

Our email format is [email protected] For general enquiries, please use our generic email addresses. Your email will then be forwarded to the competent person in our organisation.

Director-General Terttu Savolainen, tel. +358 (0)29 501 7551
Assistant to the Director-General Niina Rytilahti, tel. +358 (0)29 501 7055

Management Support

  • Management Adviser Tommi Lantto, tel. +358 (0)29 501 7701
  • Development Manager Olli Aulaskari, tel. +358 (0)29 501 7533
  • Development Manager Siiri Oinas-Panuma, tel. +358 (0)29 501 7535
  • Assistant to the Director-General Niina Rytilahti, tel. +358 (0)29 501 7055

Health and Social Services, Legality and Licensing

  • Director Maria Siurua, tel. +358 (0)29 501 7546
  • Management Secretary Riitta Kinnunen, tel. +358 (0)29 501 7516
  • Head of Social Welfare and Health Care, Senior Medical Officer of Regional Administration Pasi Hirvikoski tel. +358 (0)295 017 598
  • Head of Trade Enforcement and Environmental Health, Legal Counsel Sinikka Siniluoto-Heikkinen, tel. +358 (0)29 501 7591

Education and Culture

  • Director Veijo Kosola, tel. +358 (0)29 501 7570

Emergency Services

  • Director Petteri Koskinen, tel. +358 (0)29 501 7544
  • Department Secretary Tiina Ulvinen, tel. +358 (0)29 501 7079
  • Department Secretary Sirpa Hassila, tel. +358 (0)29 501 7553

Occupational Safety and Health

  • Director Hanna-Kaisa Rajala, tel. +358 (0) 44 7159 516

Environmental Permits

  • Director (fixed term) Sami Koivula, tel. +358 (0)29 501 7651

Communications

You can use the personnel search to find the contact information of our staff.
Personnel search

We process e-invoices only and prefer e-invoices that are compliant with the European norm. Please send your invoices via the central government’s e-invoicing operator OpusCapita Group Ltd. Please include the business unit ID and your contact person’s name in your invoice. You can also upload supporting documents with your invoice. Our preferred file format for attachments is PDF.

EDI ID: 00370245422536501
Operator ID (OpusCapita Solutions Oy): E204503
Business ID: 0245422-5
VAT number: FI02454225

We will not accept invoices sent by post or e-mail, only e-invoices submitted using the e-invoicing system (Act 241/2019). Please ensure that your invoice meets the requirements of the VAT Act concerning the mandatory information content of an invoice. Any faulty or incomplete invoices are returned. If you do not have your own e-invoicing system, you can use the central government’s Basware Supplier Portal to draw up and send invoices. The service is currently provided free of charge.

Instructions for creating an account and using the portal on the State Treasury’s website.

Act on Electronic Invoicing for Contracting Entities and Traders (in finnish)

Tax Administration's guidance on VAT invoice requirements

The Finnish Government’s Shared Services Centre for Finance and HR (Palkeet) also answers questions relating to the use of the e-invoicing service. The telephone number is +358 (0)29 556 3700 and the email address is [email protected]