Contact information
This is where you find the contact information of all Regional State Administrative Agencies and members of staff.
List of municipalities in the areas of operation of the Regional State Administrative Agencies
Our customer service
Our customer service will provide advice, if your enquiry relates to a specific case, such as your or your organisation’s licence. You will find the contact information for customer service on our website: Customer service.
Southern Finland
Regional State Administrative Agency for Southern Finland – head office
Postal address: P.O. Box 1, 13035 AVI, Finland
Please send your letter to the P.O. Box of the Regional State Administrative Agency for Southern Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).
Visiting address: Wähäjärvenkatu 6, Hämeenlinna
[email protected]
Telephone: +358 (0)29 501 6000
Fax: +358 (0)29 501 6661
Office hours: Monday–Friday, 8.00 am – 4.15 pm
- Administrative matters (e.g. enquiries, complaints, appeals): please contact our registry at [email protected] to submit official documents, have them entered into our case management system and find out about the competent authority in each case.
- Occupational Safety and Health: [email protected]
- Environmental Permits: [email protected]
- Communications: [email protected]
Please only send documents containing confidential or otherwise sensitive information via secure email. The maximum size of emails including attachments is 50 MB. Larger files should be compressed or sent in multiple emails. Please remember that any information sent to us by email is at the sender’s risk.
Contact information of the staff
Personnel search (in Finnish)
Helsinki office
Postal address: P.O. Box 1, 13035 AVI, Finland
Please send your letter to the P.O. Box of the Regional State Administrative Agency for Southern Finland (not to the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).
Visiting address: Ratapihantie 9, Helsinki
Fax: +358 (0)29 501 6661
Kouvola office
Postal address: P.O. Box 1, 13035 AVI, Finland
Please send your letter to the P.O. Box of the Regional State Administrative Agency for Southern Finland (not to the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).
Visiting address: Kauppamiehenkatu 4, Kouvola
Fax: +358 (0)29 501 6661
Please make an appointment in advance with the person you wish to see.
Visits to the Kouvola office as of 1 January 2021
As of 1 January 2021, the customer service of the Kouvola office will be located in the service desk of the Centre for Economic Development, Transport and the Environment in Salpakeskus (address Salpausselänkatu 22).
Customer meetings at the regional state administrative agency's customer premises are arranged in advance by appointment:
- by telephone 0295 016 000 (exchange)
- by e-mail with the expert responsible for the matter at hand (contact details can be obtained from the exchange, if necessary).
Environmental Permits
Hämeenlinna head office
Division of Environmental Permits
Postal address: P.O. Box 1, 13035 AVI, Finland
Please send your letter to the P.O. Box of the Regional State Administrative Agency for Southern Finland (not to the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).
Visiting address: Wähäjärvenkatu 6, Hämeenlinna
Fax: +358 (0)29 501 6661
Helsinki office
Division of Environmental Permits
Postal address: P.O. Box 1, 13035 AVI, Finland
Please send your letter to the P.O. Box of the Regional State Administrative Agency for Southern Finland (not to the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).
Visiting address: Ratapihantie 9, Helsinki
Turku office
Postal address: P.O. Box 4, 13035 AVI, Finland (unofficial correspondence only)
Visiting address: Itsenäisyydenaukio 2, Turku
Occupational Safety and Health
We serve customers by phone through a national telephone service tel. 0295 016 620 and by email at [email protected].
For the full contact details of occupational safety and health authorities, visit the Occupational Safety and Health Administration’s website.
Our email format is [email protected]. For general enquiries, please use our generic email addresses. Your email will then be forwarded to the competent person in our organisation.
Director-General Merja Ekqvist
Management Assistant Taina Kemppi, tel. +358 (0)29 501 6051
Health and Social Services, Legality and Licensing
- Director Kristiina Poikajärvi, tel. +358 (0)29 501 6000
- Head of Alcohol Licensing Riku-Matti Lehikoinen, tel. +358 (0)29 501 6155
- Head of Trade Enforcement Ilkka Heikkilä, tel. +358 (0)29 501 6081
- Head of Legality Esa Tommiska, tel. +358 (0)295 016 213
- Head of Social Welfare and Health Care Complaints Meiju Heikkinen, tel. +358 (0)295 016 382
- Head of Services for Health and Social Services Providers Mikko Floréen, tel. +358 (0)295 016 484
- Head of Supervision of Social Welfare and Health Care Niina Väkeväinen, tel. +358 (0)295 016 356
- Head of Promotion of Wellbeing, Health and Safety Anne Hiiri, tel. +358 (0)295 016 067
- Head of Environmental Health Elias Dahlsten, tel. +358 (0)295 016 245
- Head of Accessibility Enforcement Juha Suomalainen, tel. +358 (0)295 016 689
Emergency Services
- Director Tommi Laurinen, tel. +358 (0)29 501 6144
- Deputy Director, Head of the Preparedness Unit Esa-Pentti Lukkarinen, tel. +358 (0)29 501 6089
- Senior Officer, Rescue Services, Head of the Rescue Services Unit Mira Leinonen, tel. +358 (0)29 501 6572
- Senior Planning Officer Veera Riikkula, tel. +358 (0)29 501 7524
Environmental Permits
- Director Veli-Matti Uski, tel. +358 (0)29 501 6502
- Head of Environmental Protection Teemu Lehikoinen, tel. +358 (0)295 016 415
- Head of Water Management Maria Kukonlehto, tel. +358 (0)295 016 214
- Head of Support Services Malin Kuurberg, tel. +358 (0)29 501 6411
- [email protected]
Education and Culture
- Director Marja-Liisa Keski-Rauska, tel. +358 (0)29 501 8815
- Planning Officer Kirsi Pekkanen, tel. +358 (0)29 501 6557
- Head of Education Satu Kilpinen, tel. +358 (0)29 501 6194
- Head of Culture Kristian Åbacka, tel. +358 (0)29 501 6537
Occupational Safety and Health
- Director Eerik Tarnaala, tel. +358 (0)29 501 6370
- [email protected]
- Media enquiries: tel. +358 (0)29 501 6833, email [email protected]
Administration and Development
- Director Henrika Räsänen
Communications
- Head of communications Johanna Koskela, tel. +358 (0)29 501 6131
- Head of communications (Environmental Permits) Tiina Strand, +358 (0)29 501 8837
- [email protected]
You can use the personnel search to find the contact information of our staff.
Personnel search
We process e-invoices only and prefer e-invoices that are compliant with the European norm. Please send your invoices via the central government’s e-invoicing operator OpusCapita Group Ltd. Please include the business unit ID and your contact person’s name in your invoice. You can also upload supporting documents with your invoice. Our preferred file format for attachments is PDF.
EDI ID: 00371094544636101
Business ID: 1094544-6
VAT number: FI10945446
Operator ID (OpusCapita Group Ltd): E204503
We will not accept invoices sent by post or e-mail, only e-invoices submitted using the e-invoicing system (Act 241/2019). Please ensure that your invoice meets the requirements of the VAT Act concerning the mandatory information content of an invoice. Any faulty or incomplete invoices are returned. If you do not have your own e-invoicing system, you can use the central government’s Basware Supplier Portal to draw up and send invoices. The service is currently provided free of charge.
Instructions for creating an account and using the portal on the State Treasury’s website.
Act on Electronic Invoicing for Contracting Entities and Traders (in finnish)
Tax Administration's guidance on VAT invoice requirements
The Finnish Government’s Shared Services Centre for Finance and HR (Palkeet) also answers questions relating to the use of the e-invoicing service. The telephone number is +358 (0)29 556 3700 and the email address is [email protected].
Eastern Finland
Regional State Administrative Agency for Eastern Finland – head office
Postal address: P.O. Box 2, 13035 AVI, Finland
Please send your letter to the P.O. Box of the Regional State Administrative Agency for Eastern Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).
Visiting address: Raatihuoneenkatu 5, Mikkeli
[email protected]
Telephone: +358 (0)29 501 6000
Office hours: Monday–Friday, 8.00 am – 4.15 pm
- Administrative matters (e.g. enquiries, complaints, appeals): please contact our registry at [email protected] to submit official documents, have them entered into our case management system and find out about the competent authority in each case.
- Occupational Safety and Health: [email protected]
- Communications: [email protected]
Please only send documents containing confidential or otherwise sensitive information via secure email. The maximum size of email including attachments is 50 MB. Larger files should be compressed or sent in multiple emails. Please remember that any information sent to us by email is at the sender’s risk.
Joensuu office
Postal address: P.O. Box 2, 13035 AVI, Finland
Please send your letter to the P.O. Box of the Regional State Administrative Agency for Eastern Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).
Visiting address: Kauppakatu 40, Joensuu
Kuopio office
Postal address: P.O. Box 2, 13035 AVI, Finland
Please send your letter to the P.O. Box of the Regional State Administrative Agency for Eastern Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).
Visiting address: Hallituskatu 12-14, Kuopio
Please make an appointment with the person you wish to see in advance.
Occupational Safety and Health
For the full contact details of occupational safety and health authorities, visit the Occupational Safety and Health Administration’s website.
Our email format is [email protected]. For general enquiries, please use our generic email addresses. Your email will then be forwarded to the competent person in our organisation.
Helplines and other ways to get in touch
Director-General Ulla Ahonen, tel. +358 (0)295 016 000
Secretary to the Director-General, Planning Officer Sirpa Kesonen, tel. +358 (0)29 501 6909
Health and Social Services, Legality and Licensing
- Director Mari Metsävainio, tel. +358 (0)29 501 6741
Education and Culture
- Director Anu Liljeström, tel. +358 (0)29 501 6224
Emergency Services
- Director Taina Rautio, tel. +358 (0)29 501 7042
Occupational Safety and Health
- Director Markku Rautio, tel. +358 (0)295 016 000
- [email protected]
Environmental Permits
- Director Johanna Ahonen, tel. +358 (0)29 501 6867
Communications
- Head of communications Auli Posti, tel. +358 (0)29 501 6854
- [email protected]
You can use the personnel search to find the contact information of our staff.
Personnel search
We process e-invoices only and prefer e-invoices that are compliant with the European norm. Please send your invoices via the central government’s e-invoicing operator OpusCapita Group Ltd. Please include the business unit ID and your contact person’s name in your invoice. You can also upload supporting documents with your invoice. Our preferred file format for attachments is PDF.
EDI ID: 00371094822536301
Operator ID (OpusCapita Solutions Oy): E204503
Business ID: 1094822-5
VAT number: FI10948225
We will not accept invoices sent by post or e-mail, only e-invoices submitted using the e-invoicing system (Act 241/2019). Please ensure that your invoice meets the requirements of the VAT Act concerning the mandatory information content of an invoice. Any faulty or incomplete invoices are returned. If you do not have your own e-invoicing system, you can use the central government’s Basware Supplier Portal to draw up and send invoices. The service is currently provided free of charge.
Instructions for creating an account and using the portal on the State Treasury’s website.
Act on Electronic Invoicing for Contracting Entities and Traders (in finnish)
Tax Administration's guidance on VAT invoice requirements
The Finnish Government’s Shared Services Centre for Finance and HR (Palkeet) also answers questions relating to the use of the e-invoicing service. The telephone number is +358 (0)29 556 3700 and the email address is [email protected].
Lapland
Regional State Administrative Agency for Lapland – head office
Postal address: P.O. Box 3, 13035 AVI, Finland
Please send your letter to the P.O. Box of the Regional State Administrative Agency for Lapland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).
Visiting address: Valtakatu 2, Rovaniemi
[email protected]
Telephone: +358 (0)29 501 6000
Office hours: Monday–Friday, 8.00 am – 4.15 pm
- Administrative matters (e.g. enquiries, complaints, appeals): please contact our registry at [email protected] to submit official documents, have them entered into our case management system and find out about the competent authority in each case.
- Occupational Safety and Health: [email protected]
- Communications: [email protected]
Please only send documents containing confidential or otherwise sensitive information via secure email. The maximum size of email attachments is 20 MB. Larger files should be compressed or sent in multiple emails. Please remember that any information sent to us by email is at the sender’s risk.
Contact information of the staff
Personnel search (in Finnish)
Occupational Safety and Health
For the full contact details of occupational safety and health authorities, visit the Occupational Safety and Health Administration’s website.
Our email format is [email protected]. For general enquiries, please use our generic email addresses. Your email will then be forwarded to the competent person in our organisation.
Director-General Kaisa Ainasoja, tel. +358 (0)29 501 7345
Management Secretary Satu Salonen, tel. +358 (0)295 017 029
Health and Social Services, Legality and Licensing
- Director Marja-Lea Hallikainen , tel. +358 (0) 29 501 7065
- Department Secretary Eija Kallo, tel. +358 (0)29 501 7362
Education and Culture
- Director Kaisa Post, tel. +358 (0)29 501 7355
- Planning Officer Marketta Enbuska, tel. +358 (0)29 501 7380
Emergency Services
- Director Joni Henttu, tel. +358 (0)29 501 7364
- Department Secretary Kristiina Kantola, tel. +358 (0)29 501 7359
Communications
- Head of communications Anne Leinonen, tel. +358 (0)29 501 7313
- [email protected]
You can use the personnel search to find the contact information of our staff.
Personnel search
We process e-invoices only and prefer e-invoices that are compliant with the European norm. Please send your invoices via the central government’s e-invoicing operator OpusCapita Group Ltd. Please include the business unit ID and your contact person’s name in your invoice. You can also upload supporting documents with your invoice. Our preferred file format for attachments is PDF.
EDI ID: 00370245428436601
Operator ID (OpusCapita Solutions Oy): E204503
Business ID: 0245428-4
VAT number: FI02454284
We will not accept invoices sent by post or e-mail, only e-invoices submitted using the e-invoicing system (Act 241/2019). Please ensure that your invoice meets the requirements of the VAT Act concerning the mandatory information content of an invoice. Any faulty or incomplete invoices are returned. If you do not have your own e-invoicing system, you can use the central government’s Basware Supplier Portal to draw up and send invoices. The service is currently provided free of charge.
Instructions for creating an account and using the portal on the State Treasury’s website.
Act on Electronic Invoicing for Contracting Entities and Traders (in finnish)
Tax Administration's guidance on VAT invoice requirements
The Finnish Government’s Shared Services Centre for Finance and HR (Palkeet) also answers questions relating to the use of the e-invoicing service. The telephone number is +358 (0)29 556 3700 and the email address is [email protected].
Southwestern Finland
Regional State Administrative Agency for Southwestern Finland – head office
Postal address: P.O. Box 4, 13035 AVI, Finland
Please send your letter to the P.O. Box of the Regional State Administrative Agency for Southwestern Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).
Visiting address: Itsenäisyydenaukio 2, Turku
[email protected]
Telephone: +358 (0)29 501 6000
Office hours: Monday–Friday, 8.00 am – 4.15 pm
- Administrative matters (e.g. enquiries, complaints, appeals): please contact our registry at [email protected] to submit official documents, have them entered into our case management system and find out about the competent authority in each case.
- Occupational Safety and Health: [email protected]
- Communications: [email protected]
Please only send documents containing confidential or otherwise sensitive information via secure email. The maximum size of email including attachments is 50 MB. Larger files should be compressed or sent in multiple emails. Please remember that any information sent to us by email is at the sender’s risk.
Contact information of the staff
Personnel search (in Finnish)
Mariehamn office (Occupational Safety and Health)
Postal address: P.O. Box 9, 13035 AVI, Finland
Please send your letter to the P.O. Box of the Regional State Administrative Agency (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).
Visiting address: Torggatan 16, Mariehamn
Please make an appointment with the person you wish to see in advance.
Occupational Safety and Health
For the full contact details of occupational safety and health authorities, visit the Occupational Safety and Health Administration’s website.
Our email format is [email protected]. For general enquiries, please use our generic email addresses. Your email will then be forwarded to the competent person in our organisation.
Acting Director-General Ilkka Horelli, tel. +358 (0)295 018 061
- Secretary to the Director-General, Planning Officer Pirjo Ojanen, tel. +358 (0)29 501 8052
Management Support
- Director Raija Hurskainen, tel. +358 (0)29 501 8040
Health and Social Services, Legality and Licensing
- Director Heikki Mäki, tel. +358 (0)29 501 8094
- Head of Unit, Complaints and Supervision in Social Welfare and Health Care, Pia Leikasto, tel. +358 (0)295 018 033
- Head of Unit, Registration of Health and Social Services, Pauli Kamsula, tel. +358 (0)295 018 083
- Head of Unit, Trade Enforcement, Pepe Uskelin, tel. +358 (0)29 501 8124
- Head of Unit, Environmental Health, Jani Soini, tel. +358 (0)29 501 8115
- Head of Projects Unit, Jaana Jaakkola, tel. +358 (0)295 018 070
Education and Culture
- Director Lea Karjomaa, tel. +358 (0)29 501 8077
Emergency Services
- Deputy Director Tero Kuusisto, tel. +358 (0)29 501 8009
Occupational Safety and Health
- Director Riitta Sulameri, tel. +358 (0)29 501 8168
- Head of Construction, Logistics and Maritime Transport Enforcement Anette Lehtonen, tel. +358 (0)29 501 8184
- Head of Industry Enforcement Mervi Suokas, tel. +358 (0)29 501 8185
- Head of Service Sector Enforcement Jan Mikkonen, tel. +358 (0)29 501 8163
- Head of Immigration and Lawyer Control and Enforcement in the Åland Islands Anu Ikonen, tel. +358 (0)29 501 8143
- Head of Public Administration Enforcement Ulla Riikonen, tel. +358 (0)29 501 8174
Internal Audit
Head of Internal Audit Kristina Alakylä, tel. +358 (0)29 501 8135
Communications
- Head of communications Mari Kaarnavaara-Puutio, tel. +358 (0)295 016 410
- [email protected]
You can use the personnel search to find the contact information of our staff.
Personnel search
We process e-invoices only and prefer e-invoices that are compliant with the European norm. Please send your invoices via the central government’s e-invoicing operator OpusCapita Group Ltd. Please include the business unit ID and your contact person’s name in your invoice. You can also upload supporting documents with your invoice. Our preferred file format for attachments is PDF.
EDI ID: 00371095237136201
Business ID: 1095237-1
VAT number: FI10952371
Operator ID (OpusCapita Solutions Oy): E204503
We will not accept invoices sent by post or e-mail, only e-invoices submitted using the e-invoicing system (Act 241/2019). Please ensure that your invoice meets the requirements of the VAT Act concerning the mandatory information content of an invoice. Any faulty or incomplete invoices are returned. If you do not have your own e-invoicing system, you can use the central government’s Basware Supplier Portal to draw up and send invoices. The service is currently provided free of charge.
Instructions for creating an account and using the portal on the State Treasury’s website.
Act on Electronic Invoicing for Contracting Entities and Traders (in finnish)
Tax Administration's guidance on VAT invoice requirements
The Finnish Government’s Shared Services Centre for Finance and HR (Palkeet) also answers questions relating to the use of the e-invoicing service. The telephone number is +358 (0)29 556 3700 and the email address is [email protected].
Western and Inland Finland
Regional State Administrative Agency for Western and Inland Finland – head office
Postal address: P.O. Box 5, 13035 AVI, Finland
Please send your letter to the P.O. Box of the Regional State Administrative Agency for Western and Inland Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).
Visiting address: Wolffintie 35, Vaasa
[email protected]
Telephone: +358 (0)29 501 6000
Fax: +358 (0)6 317 4817
Office hours: Monday–Friday, 8.00 am – 4.15 pm
- Administrative matters (e.g. enquiries, complaints, appeals): please contact our registry at [email protected] to submit official documents, have them entered into our case management system and find out about the competent authority in each case.
- Occupational Safety and Health: [email protected]
- Communications: [email protected]
Please only send documents containing confidential or otherwise sensitive information via secure email. The maximum size of emails including the attachments is 50 MB. Larger files should be compressed or sent in multiple emails. Please remember that any information sent to us by email is at the sender’s risk.
Contact information of the staff
Personnel search (in Finnish)
Tampere office
Postal address: P.O. Box 5, 13035 AVI, Finland
Please send your letter to the P.O. Box of the Regional State Administrative Agency for Western and Inland Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).
Visiting address: Yliopistonkatu 38, Tampere
Jyväskylä office
Postal address: P.O. Box 5, 13035 AVI, Finland
Please send your letter to the P.O. Box of the Regional State Administrative Agency for Western and Inland Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).
Visiting address: Hannikaisenkatu 47, 40100 Jyväskylä
Please make an appointment with the person you wish to see in advance.
Occupational Safety and Health
For the full contact details of occupational safety and health authorities, visit the Occupational Safety and Health Administration’s website.
Our email format is [email protected]. For general enquiries, please use our generic email addresses. Your email will then be forwarded to the competent person in our organisation.
Director-General Marko Pukkinen
Secretary to the Director-General Elisabet Heinrich, tel. +358 (0)29 501 8511
Health and Social Services, Legality and Licensing
- Director Leena Laajala, tel. +358 (0)29 501 8549
- Head of Trade Enforcement Maarit Laaninen, tfn 0295 018 552
- Head of Legality Kristian Dahl, tfn 0295 018 528
- Head of Social Welfare and Health Care Niina Siirilä, tfn 0295 018 563
- Head of Environmental Health Matti Nyberg, tfn 0295 018 572
Education and Culture
- Director Esa Kaunisto, tel. +358 (0)29 501 8150
Swedish-language education
- Director Marianne West-Ståhl, tel. +358 (0)29 501 8623
Emergency Services
- Director Tarja Wiikinkoski, tel. +358 (0)29 501 8800
Occupational Safety and Health
- Director Hanna Makkula, tel. +358 (0)29 5018 559
Environmental Permits
- Director Tarja Savea, tel. +358 (0)29 501 8777
Communications
- Head of communications Jenni Westö, tel. +358 (0)29 501 8477
- [email protected]
You can use the personnel search to find the contact information of our staff.
Personnel search
We process e-invoices only and prefer e-invoices that are compliant with the European norm. Please include the business unit ID and your contact person’s name in your invoice. You can also upload supporting documents with your invoice. Our preferred file format for attachments is PDF.
EDI ID: 00372284140936401
Business ID: 2284140-9
VAT number: FI22841409
Operator ID (OpusCapita Solutions Oy): E204503
We will not accept invoices sent by post or e-mail, only e-invoices submitted using the e-invoicing system (Act 241/2019). Please ensure that your invoice meets the requirements of the VAT Act concerning the mandatory information content of an invoice. Any faulty or incomplete invoices are returned. If you do not have your own e-invoicing system, you can use the central government’s Basware Supplier Portal to draw up and send invoices. The service is currently provided free of charge.
Instructions for creating an account and using the portal on the State Treasury’s website.
Act on Electronic Invoicing for Contracting Entities and Traders (in finnish)
Tax Administration's guidance on VAT invoice requirements
The Finnish Government’s Shared Services Centre for Finance and HR (Palkeet) also answers questions relating to the use of the e-invoicing service. The telephone number is +358 (0)29 556 3700 and the email address is [email protected].
Northern Finland
Regional State Administrative Agency for Northern Finland – head office
Postal address: P.O. Box 6, 13035 AVI, Finland
Please send your letter to the P.O. Box of the Regional State Administrative Agency for Northern Finland (not the visiting address). Please address the letter only to the Regional State Administrative Agency (post with an official's name will cause delays in the processing of your matter).
Visiting address: Linnankatu 3, Oulu
[email protected]
Telephone: +358 (0)295 016 000
Office hours: Monday–Friday, 8.00 am – 4.15 pm
- Administrative matters (e.g. enquiries, complaints, appeals): please contact our registry at [email protected] to submit official documents, have them entered into our case management system and find out about the competent authority in each case.
- Occupational Safety and Health: [email protected]
- Communications: [email protected]
Please only send documents containing confidential or otherwise sensitive information via secure email. The maximum size of email including attachments is 50 MB. Larger files should be compressed or sent in multiple emails. Please remember that any information sent to us by email is at the sender’s risk.
Please make an appointment with the person you wish to see in advance.
Contact information of the staff
Personnel search (in Finnish)
Occupational Safety and Health
For the full contact details of occupational safety and health authorities, visit the Occupational Safety and Health Administration’s website.
Our email format is [email protected]. For general enquiries, please use our generic email addresses. Your email will then be forwarded to the competent person in our organisation.
Acting Director-General Maria Siurua, tel. +358 (0)29 501 7546
Assistant to the Director-General Niina Rytilahti, tel. +358 (0)29 501 7055
Management Support
- Management Adviser Tommi Lantto, tel. +358 (0)29 501 7701
- Development Manager Olli Aulaskari, tel. +358 (0)29 501 7533
- Development Manager Siiri Oinas-Panuma, tel. +358 (0)29 501 7535
- Assistant to the Director-General Niina Rytilahti, tel. +358 (0)29 501 7055
Health and Social Services, Legality and Licensing
- Acting Director Pari Hirvikoski, tel. +358 (0)29 501 7598
- Management Secretary Riitta Kinnunen, tel. +358 (0)29 501 7516
- Head of Social Welfare and Health Care, Senior Medical Officer of Regional Administration Pasi Hirvikoski tel. +358 (0)295 017 598
- Head of Trade Enforcement and Environmental Health, Legal Counsel Sinikka Siniluoto-Heikkinen, tel. +358 (0)29 501 7591
Education and Culture
- Director Veijo Kosola, tel. +358 (0)29 501 7570
Emergency Services
- Director Petteri Koskinen, tel. +358 (0)29 501 7544
- Department Secretary Tiina Ulvinen, tel. +358 (0)29 501 7079
- Department Secretary Sirpa Hassila, tel. +358 (0)29 501 7553
Occupational Safety and Health
- Director Hanna-Kaisa Rajala, tel. +358 (0) 44 7159 516
Environmental Permits
- Director (fixed term) Sami Koivula, tel. +358 (0)29 501 7651
Communications
- Head of communications Alpo Merilä, tel. +358 (0)29 501 7530
- [email protected]
You can use the personnel search to find the contact information of our staff.
Personnel search
We process e-invoices only and prefer e-invoices that are compliant with the European norm. Please send your invoices via the central government’s e-invoicing operator OpusCapita Group Ltd. Please include the business unit ID and your contact person’s name in your invoice. You can also upload supporting documents with your invoice. Our preferred file format for attachments is PDF.
EDI ID: 00370245422536501
Operator ID (OpusCapita Solutions Oy): E204503
Business ID: 0245422-5
VAT number: FI02454225
We will not accept invoices sent by post or e-mail, only e-invoices submitted using the e-invoicing system (Act 241/2019). Please ensure that your invoice meets the requirements of the VAT Act concerning the mandatory information content of an invoice. Any faulty or incomplete invoices are returned. If you do not have your own e-invoicing system, you can use the central government’s Basware Supplier Portal to draw up and send invoices. The service is currently provided free of charge.
Instructions for creating an account and using the portal on the State Treasury’s website.
Act on Electronic Invoicing for Contracting Entities and Traders (in finnish)
Tax Administration's guidance on VAT invoice requirements
The Finnish Government’s Shared Services Centre for Finance and HR (Palkeet) also answers questions relating to the use of the e-invoicing service. The telephone number is +358 (0)29 556 3700 and the email address is [email protected].