Oversight of education services
At the Regional State Administrative Agencies, we enforce the realisation of the customers’ legal rights in pre-primary education, basic education, general upper secondary education, upper secondary vocational education and training as well as in basic education in the arts and liberal adult education.
We do not have the authority to supervise education services on our own initiative like we do for early childhood education and care. However, based on complaints we can investigate after the fact whether the education provider has complied with the law. According to law, pupils and students have the right to things like education, a safe learning environment and sufficient support. The subject of the complaint may be a public or a private operator.
In addition to complaints, we guide education providers by offering in-service training and by giving advice on a general level.