Service providers are responsible for ensuring that their services comply with the requirements imposed in their operating licence. Nursing home service providers are expected to self-regulate, this being the principal form of enforcement. The self-regulation plan must be publicly available, and it must be monitored. Care services for the elderly are secondarily enforced by local authorities, Regional State Administrative Agencies and the National Supervisory Authority for Welfare and Health (Valvira).
Wellbeing services counties are responsible for arranging the services and for enforcement of both its own and outsources services.
At the Regional State Administrative Agency, we enforce the arranging of services by wellbeing services counties and the operations of other public-sector and private-sector service providers.
The National Supervisory Authority for Welfare and Health (Valvira) is responsible for enforcement in cases that are of major importance in terms of scope or principle. We will forward a case to Valvira if necessary, according to the agreed division of duties.
The supreme overseers of legality in Finland are the Parliamentary Ombudsman and the Chancellor of Justice. If all legal avenues in Finland have been exhausted, official decisions may be appealed to the European Court of Human Rights.