Businesses
- Individuals
- Customer service
- Licences, notices and applications
- Alcohol serving and sales
- Animals
- Animal breeding
- Animal health control
- Animal husbandry
- Animal shows and displays
- Animal transport authorisations
- Animal welfare certification
- Animal welfare violations
- Broiler stocking density notifications
- Contagious animal diseases
- Destruction of animals
- Laboratory animals
- Notifications relating to professional or large-scale keeping of animals
- Outdoor cattle grazing
- Wild animal farming
- Burials
- Corporate governance enforcement
- Education and culture
- Property development, housing and joint property management associations
- Real estate or letting agents
- Social welfare and health care
- Water and the environment
- Wealth and assets
- Work and occupational safety and health
- Guidance and advice
- Aerial forest fire surveillance
- Alcohol marketing
- Competition and consumer affairs
- Contagious animal diseases
- Coordination and enforcement of health care services for prisoners and the armed forces
- Customers’ rights
- Estate agents and letting agents
- Food control
- Free-range pigs and poultry
- Health protection
- Medicines
- Patients’ rights
- Restaurants and coronavirus
- Romani affairs
- Tobacco control and enforcement
- Water and the environment
- Wealth and assets
- Welfare and public health
- Challenging decisions
- Enforcement and reporting violations
- Businesses
- Customer service
- Licences, notices and applications
- Alcohol serving and sales
- Animals
- Animal breeding
- Animal husbandry
- Animal health control
- Animal shows and displays
- Animal trade notices
- Animal transport authorisations
- Broiler stocking density notices
- Contagious animal diseases
- Destruction of animals
- Disinfection of livestock transport vehicles
- Disposal of water from animal transport vehicles
- Notifications relating to professional or large-scale keeping of animals
- Outdoor cattle grazing
- Private veterinary care provision
- Reindeer husbandry
- Wild animal farming
- Laboratory animals
- Burials
- Corporate governance enforcement
- Education and culture
- Property development, housing and joint property management associations
- Real estate or letting agents
- Social welfare and health care
- Tobacco sales
- Water and the environment
- Wealth and assets
- Work and occupational safety and health
- Guidance and advice
- Aerial forest fire surveillance
- Alcohol marketing
- Competition and consumer affairs
- Contagious animal diseases
- Coordination and enforcement of health care services for prisoners and the armed forces
- Estate agents and letting agents
- Food control
- Free-range pigs and poultry
- Medicines
- Quality assurance of social services
- Restaurants and coronavirus
- Rights and status of customers
- Rights and status of patients
- Water and the environment
- Romani affairs
- Wealth and assets
- Welfare and public health
- Self-regulation
- Enforcement and reporting violations
- Animals
- Competition and consumer affairs
- Education and culture
- Enforcement of alcohol serving and sales
- Estate agents
- Food
- Local government pilots on employment
- Occupational safety and health
- Oversight of rescue services
- Reporting local authority misconduct
- Social welfare and health care
- Wealth and assets
- Government agencies
- Customer service
- Licences, notices and applications
- Guidance and advice
- Advice on the Finnish Health Protection Act
- Aerial forest fire surveillance
- Contamination of water supply
- Coordination and enforcement of health care services for prisoners and the armed forces
- Coordination of tobacco control
- Environmental health audits and consultancy
- Food
- Libraries
- Medicines
- Quality assurance of social services
- Rights and status of customers
- Rights and status of patients
- Romani affairs
- Veterinary medical care
- Water and the environment
- Welfare and public health
- Self-regulation
- Enforcement and reporting violations
Patient Ombudsman
The service provider must have a Patient Ombudsman in each of its operating units for the purpose of
- providing advice to the patients on issues related to applying the law
- assisting the patient in filing an objection in a health care unit
- providing information on the patients’ rights
- working to promote and exercise the patients’ rights in any other way.
No specific training requirements have been defined for a patient ombudsman. When you are selecting a patient ombudsman for your company, pay attention to the independent and impartial nature of the patient ombudsman.
The patient ombudsman cannot be:
- a person providing the service in question
- a spouse or other family member of the service provider
- a person who is in a leading position in the company, or a spouse or other family member of such a person.
The patient ombudsman must express their consent in acting as your company’s patient ombudsman.
Larger service providers have a designated patient ombudsman who often also acts as a patient ombudsman for companies operating within the service provider’s facility.